{"id":31,"date":"2025-07-03T16:12:27","date_gmt":"2025-07-03T16:12:27","guid":{"rendered":"https:\/\/themexriver.com\/wp\/reliable\/?page_id=31"},"modified":"2025-12-05T14:29:52","modified_gmt":"2025-12-05T14:29:52","slug":"faqs","status":"publish","type":"page","link":"https:\/\/mudigital.com.br\/portugues\/faqs\/","title":{"rendered":"Perguntas Frequentes"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"31\" class=\"elementor elementor-31\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c5b6c08 e-flex e-con-boxed e-con e-parent\" data-id=\"c5b6c08\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7edbb31 elementor-widget elementor-widget-tx_heading elh-el tx_heading\" data-id=\"7edbb31\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;design_style&quot;:&quot;style_1&quot;}\" data-widget_type=\"tx_heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"tx-heading-section ra-sec-title1 headline-1 text-center\">\r\n        <div class=\"subtitle text-uppercase tx-subTitle\">\r\n                <span>\r\n            <img decoding=\"async\" src=\"https:\/\/mudigital.com.br\/portugues\/wp-content\/uploads\/2025\/12\/icon-3-png-1.png\" alt=\"icon 3 png\">\r\n        <\/span>\r\n                Ent\u00e3o por que nos escolher?    <\/div>\r\n    <h2 class=\"tx-title sec_title  ra-sec-title ra-sec-anim2\">Perguntas Frequentes<\/h2>    <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-675097c e-flex e-con-boxed e-con e-parent\" data-id=\"675097c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d628729 elementor-widget elementor-widget-tx_faq elh-el tx_faq\" data-id=\"d628729\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;design_style&quot;:&quot;style_1&quot;}\" data-widget_type=\"tx_faq.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ra-faq2-content\">\r\n    <div class=\"accordion\" id=\"accordionExample_846\">\r\n                <div class=\"accordion-item wow fadeInUp faq_active\" data-wow-delay=&quot;300ms&quot; data-wow-duration=\"1000ms\">\r\n            <h2 class=\"accordion-header\" id=\"heading-846-1\">\r\n                <button class=\"accordion-button \"\r\n                type=\"button\"\r\n                data-bs-toggle=\"collapse\"\r\n                data-bs-target=\"#collapse-846-1\"\r\n                aria-expanded=\"true\"\r\n                aria-controls=\"collapse-846-1\">\r\n                                        <span>\r\n                        <img decoding=\"async\" src=\"https:\/\/mudigital.com.br\/portugues\/wp-content\/uploads\/2025\/07\/fq.webp\" alt=\"fq\">\r\n                    <\/span>\r\n                    \r\n                                        <p>H\u00e1 limite de contatos por lista ou disparo?<\/p>\r\n                                    <\/button>\r\n            <\/h2>\r\n            <div id=\"collapse-846-1\"\r\n            class=\"accordion-collapse collapse show\"\r\n            aria-labelledby=\"heading-846-1\"\r\n            data-bs-parent=\"#accordionExample_846\">\r\n                <div class=\"accordion-body \">\r\n                    <div class=\"bi-faq-text pera-content\">\r\n                        <p>N\u00e3o. Iremos disparar para todos os contatos da lista que voc\u00ea selecionou, independentemente se s\u00e3o dezenas, centenas ou milhares de n\u00fameros. Tomando como limite a quantidade de saldo que voc\u00ea possui em conta.<\/p>\r\n                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n        <\/div>\r\n                <div class=\"accordion-item wow fadeInUp \" data-wow-delay=&quot;400ms&quot; data-wow-duration=\"1000ms\">\r\n            <h2 class=\"accordion-header\" id=\"heading-846-2\">\r\n                <button class=\"accordion-button collapsed\"\r\n                type=\"button\"\r\n                data-bs-toggle=\"collapse\"\r\n                data-bs-target=\"#collapse-846-2\"\r\n                aria-expanded=\"false\"\r\n                aria-controls=\"collapse-846-2\">\r\n                                        <span>\r\n                        <img decoding=\"async\" src=\"https:\/\/mudigital.com.br\/portugues\/wp-content\/uploads\/2025\/07\/fq.webp\" alt=\"fq\">\r\n                    <\/span>\r\n                    \r\n                                        <p>H\u00e1 limite de cria\u00e7\u00e3o de campanhas por dia?<\/p>\r\n                                    <\/button>\r\n            <\/h2>\r\n            <div id=\"collapse-846-2\"\r\n            class=\"accordion-collapse collapse \"\r\n            aria-labelledby=\"heading-846-2\"\r\n            data-bs-parent=\"#accordionExample_846\">\r\n                <div class=\"accordion-body \">\r\n                    <div class=\"bi-faq-text pera-content\">\r\n                        <p>Voc\u00ea pode criar quantas campanhas voc\u00ea quiser! O que pode te limitar, apenas, s\u00e3o os seus cr\u00e9ditos, por isso \u00e9 importante analisar, antes de criar a campanha, o seu saldo e a quantidade de contatos que tem na lista que voc\u00ea escolheu.<\/p>\r\n                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n        <\/div>\r\n                <div class=\"accordion-item wow fadeInUp \" data-wow-delay=&quot;500ms&quot; data-wow-duration=\"1000ms\">\r\n            <h2 class=\"accordion-header\" id=\"heading-846-3\">\r\n                <button class=\"accordion-button collapsed\"\r\n                type=\"button\"\r\n                data-bs-toggle=\"collapse\"\r\n                data-bs-target=\"#collapse-846-3\"\r\n                aria-expanded=\"false\"\r\n                aria-controls=\"collapse-846-3\">\r\n                                        <span>\r\n                        <img decoding=\"async\" src=\"https:\/\/mudigital.com.br\/portugues\/wp-content\/uploads\/2025\/07\/fq.webp\" alt=\"fq\">\r\n                    <\/span>\r\n                    \r\n                                        <p>Em quanto tempo a campanha chegar\u00e1 ao celular do meu cliente?<\/p>\r\n                                    <\/button>\r\n            <\/h2>\r\n            <div id=\"collapse-846-3\"\r\n            class=\"accordion-collapse collapse \"\r\n            aria-labelledby=\"heading-846-3\"\r\n            data-bs-parent=\"#accordionExample_846\">\r\n                <div class=\"accordion-body \">\r\n                    <div class=\"bi-faq-text pera-content\">\r\n                        <p>Assim que a campanha \u00e9 criada por voc\u00ea no sistema, pedimos um prazo de at\u00e9 24h para dispar\u00e1-la por completo e emitir um relat\u00f3rio final. Neste per\u00edodo n\u00f3s filtramos a lista, retiramos os n\u00fameros inativos , estornamos os cr\u00e9ditos, montamos a campanha e realizamos o disparo.<\/p>\r\n                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n        <\/div>\r\n                <div class=\"accordion-item wow fadeInUp \" data-wow-delay=&quot;300ms&quot; data-wow-duration=\"1000ms\">\r\n            <h2 class=\"accordion-header\" id=\"heading-846-4\">\r\n                <button class=\"accordion-button collapsed\"\r\n                type=\"button\"\r\n                data-bs-toggle=\"collapse\"\r\n                data-bs-target=\"#collapse-846-4\"\r\n                aria-expanded=\"false\"\r\n                aria-controls=\"collapse-846-4\">\r\n                                        <span>\r\n                        <img decoding=\"async\" src=\"https:\/\/mudigital.com.br\/portugues\/wp-content\/uploads\/2025\/07\/fq.webp\" alt=\"fq\">\r\n                    <\/span>\r\n                    \r\n                                        <p>E se na lista tiver n\u00fameros que n\u00e3o est\u00e3o ATIVOS, como irei saber?<\/p>\r\n                                    <\/button>\r\n            <\/h2>\r\n            <div id=\"collapse-846-4\"\r\n            class=\"accordion-collapse collapse \"\r\n            aria-labelledby=\"heading-846-4\"\r\n            data-bs-parent=\"#accordionExample_846\">\r\n                <div class=\"accordion-body \">\r\n                    <div class=\"bi-faq-text pera-content\">\r\n                        <p>Antes de disparar a campanha n\u00f3s filtramos a base e separamos os ativos dos inativos. Quando realizamos os disparos, cobramos apenas pelos ativos, ou seja, apenas por aqueles que possuem presen\u00e7a nos aplicativos.<\/p>\r\n                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n        <\/div>\r\n                <div class=\"accordion-item wow fadeInUp \"  data-wow-duration=\"1000ms\">\r\n            <h2 class=\"accordion-header\" id=\"heading-846-5\">\r\n                <button class=\"accordion-button collapsed\"\r\n                type=\"button\"\r\n                data-bs-toggle=\"collapse\"\r\n                data-bs-target=\"#collapse-846-5\"\r\n                aria-expanded=\"false\"\r\n                aria-controls=\"collapse-846-5\">\r\n                                        <span>\r\n                        <img decoding=\"async\" src=\"https:\/\/mudigital.com.br\/portugues\/wp-content\/uploads\/2025\/07\/fq.webp\" alt=\"fq\">\r\n                    <\/span>\r\n                    \r\n                                        <p>Quais informa\u00e7\u00f5es constam no relat\u00f3rio p\u00f3s disparo?<\/p>\r\n                                    <\/button>\r\n            <\/h2>\r\n            <div id=\"collapse-846-5\"\r\n            class=\"accordion-collapse collapse \"\r\n            aria-labelledby=\"heading-846-5\"\r\n            data-bs-parent=\"#accordionExample_846\">\r\n                <div class=\"accordion-body \">\r\n                    <div class=\"bi-faq-text pera-content\">\r\n                        <p>Mensagens lidas e n\u00e3o lidas, n\u00fameros ativos e inativos, cr\u00e9ditos debitados e estornados, e muitas outras informa\u00e7\u00f5es que dependem do que voc\u00ea precisa e do filtro que voc\u00ea far\u00e1 na plataforma.<\/p>\r\n                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n        <\/div>\r\n                <div class=\"accordion-item wow fadeInUp \"  data-wow-duration=\"1000ms\">\r\n            <h2 class=\"accordion-header\" id=\"heading-846-6\">\r\n                <button class=\"accordion-button collapsed\"\r\n                type=\"button\"\r\n                data-bs-toggle=\"collapse\"\r\n                data-bs-target=\"#collapse-846-6\"\r\n                aria-expanded=\"false\"\r\n                aria-controls=\"collapse-846-6\">\r\n                                        <span>\r\n                        <img decoding=\"async\" src=\"https:\/\/mudigital.com.br\/portugues\/wp-content\/uploads\/2025\/07\/fq.webp\" alt=\"fq\">\r\n                    <\/span>\r\n                    \r\n                                        <p>Terei acesso a todas as cobran\u00e7as na plataforma?<\/p>\r\n                                    <\/button>\r\n            <\/h2>\r\n            <div id=\"collapse-846-6\"\r\n            class=\"accordion-collapse collapse \"\r\n            aria-labelledby=\"heading-846-6\"\r\n            data-bs-parent=\"#accordionExample_846\">\r\n                <div class=\"accordion-body \">\r\n                    <div class=\"bi-faq-text pera-content\">\r\n                        <p>Sim, disponibilizamos a op\u00e7\u00e3o de extrato para que voc\u00ea acompanhe cada entrada e sa\u00edda de cr\u00e9ditos.<\/p>\r\n                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n        <\/div>\r\n                <div class=\"accordion-item wow fadeInUp \"  data-wow-duration=\"1000ms\">\r\n            <h2 class=\"accordion-header\" id=\"heading-846-7\">\r\n                <button class=\"accordion-button collapsed\"\r\n                type=\"button\"\r\n                data-bs-toggle=\"collapse\"\r\n                data-bs-target=\"#collapse-846-7\"\r\n                aria-expanded=\"false\"\r\n                aria-controls=\"collapse-846-7\">\r\n                                        <span>\r\n                        <img decoding=\"async\" src=\"https:\/\/mudigital.com.br\/portugues\/wp-content\/uploads\/2025\/07\/fq.webp\" alt=\"fq\">\r\n                    <\/span>\r\n                    \r\n                                        <p>Como \u00e9 feita a cobran\u00e7a?<\/p>\r\n                                    <\/button>\r\n            <\/h2>\r\n            <div id=\"collapse-846-7\"\r\n            class=\"accordion-collapse collapse \"\r\n            aria-labelledby=\"heading-846-7\"\r\n            data-bs-parent=\"#accordionExample_846\">\r\n                <div class=\"accordion-body \">\r\n                    <div class=\"bi-faq-text pera-content\">\r\n                        <p>Em campanhas que possuem apenas texto e personaliza\u00e7\u00e3o (foto e nome de perfil), n\u00f3s cobramos 1 cr\u00e9dito por contato v\u00e1lido.\nEm campanhas que tenham texto, personaliza\u00e7\u00e3o e m\u00eddia, cobramos 2 cr\u00e9ditos por contato.<\/p>\r\n                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n        <\/div>\r\n                <div class=\"accordion-item wow fadeInUp \"  data-wow-duration=\"1000ms\">\r\n            <h2 class=\"accordion-header\" id=\"heading-846-8\">\r\n                <button class=\"accordion-button collapsed\"\r\n                type=\"button\"\r\n                data-bs-toggle=\"collapse\"\r\n                data-bs-target=\"#collapse-846-8\"\r\n                aria-expanded=\"false\"\r\n                aria-controls=\"collapse-846-8\">\r\n                                        <span>\r\n                        <img decoding=\"async\" src=\"https:\/\/mudigital.com.br\/portugues\/wp-content\/uploads\/2025\/07\/fq.webp\" alt=\"fq\">\r\n                    <\/span>\r\n                    \r\n                                        <p>Se eu quiser cancelar uma campanha, o que eu fa\u00e7o?<\/p>\r\n                                    <\/button>\r\n            <\/h2>\r\n            <div id=\"collapse-846-8\"\r\n            class=\"accordion-collapse collapse \"\r\n            aria-labelledby=\"heading-846-8\"\r\n            data-bs-parent=\"#accordionExample_846\">\r\n                <div class=\"accordion-body \">\r\n                    <div class=\"bi-faq-text pera-content\">\r\n                        <p>Voc\u00ea pode entrar em contato com o seu gerente de contas ou chamar o suporte no chat da plataforma. Basta informar qual a campanha e aguardar a confirma\u00e7\u00e3o.<\/p>\r\n                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n        <\/div>\r\n                <div class=\"accordion-item wow fadeInUp \"  data-wow-duration=\"1000ms\">\r\n            <h2 class=\"accordion-header\" id=\"heading-846-9\">\r\n                <button class=\"accordion-button collapsed\"\r\n                type=\"button\"\r\n                data-bs-toggle=\"collapse\"\r\n                data-bs-target=\"#collapse-846-9\"\r\n                aria-expanded=\"false\"\r\n                aria-controls=\"collapse-846-9\">\r\n                                        <span>\r\n                        <img decoding=\"async\" src=\"https:\/\/mudigital.com.br\/portugues\/wp-content\/uploads\/2025\/07\/fq.webp\" alt=\"fq\">\r\n                    <\/span>\r\n                    \r\n                                        <p>Tenho mais de mil clientes mas quero que cada um receba com o seu nome, isso \u00e9 poss\u00edvel?<\/p>\r\n                                    <\/button>\r\n            <\/h2>\r\n            <div id=\"collapse-846-9\"\r\n            class=\"accordion-collapse collapse \"\r\n            aria-labelledby=\"heading-846-9\"\r\n            data-bs-parent=\"#accordionExample_846\">\r\n                <div class=\"accordion-body \">\r\n                    <div class=\"bi-faq-text pera-content\">\r\n                        <p>Sim! N\u00f3s enviamos mensagens personalizadas para cada cliente seu, seja o nome, link, hor\u00e1rio, cupom ou outra vari\u00e1vel que voc\u00ea preferir. Voc\u00ea s\u00f3 precisa subir a lista com as indica\u00e7\u00f5es das vari\u00e1veis para o nosso sistema ler. <\/p>\r\n                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n        <\/div>\r\n                <div class=\"accordion-item wow fadeInUp \"  data-wow-duration=\"1000ms\">\r\n            <h2 class=\"accordion-header\" id=\"heading-846-10\">\r\n                <button class=\"accordion-button collapsed\"\r\n                type=\"button\"\r\n                data-bs-toggle=\"collapse\"\r\n                data-bs-target=\"#collapse-846-10\"\r\n                aria-expanded=\"false\"\r\n                aria-controls=\"collapse-846-10\">\r\n                                        <span>\r\n                        <img decoding=\"async\" src=\"https:\/\/mudigital.com.br\/portugues\/wp-content\/uploads\/2025\/07\/fq.webp\" alt=\"fq\">\r\n                    <\/span>\r\n                    \r\n                                        <p>Posso programar uma campanha para disparar em outro data?<\/p>\r\n                                    <\/button>\r\n            <\/h2>\r\n            <div id=\"collapse-846-10\"\r\n            class=\"accordion-collapse collapse \"\r\n            aria-labelledby=\"heading-846-10\"\r\n            data-bs-parent=\"#accordionExample_846\">\r\n                <div class=\"accordion-body \">\r\n                    <div class=\"bi-faq-text pera-content\">\r\n                        <p>Sim, voc\u00ea pode agendar as campanhas para qualquer data do ano e se precisar alterar e cancelar, tamb\u00e9m poder\u00e1 fazer isso em poucos cliques.<\/p>\r\n                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n        <\/div>\r\n                <div class=\"accordion-item wow fadeInUp \"  data-wow-duration=\"1000ms\">\r\n            <h2 class=\"accordion-header\" id=\"heading-846-11\">\r\n                <button class=\"accordion-button collapsed\"\r\n                type=\"button\"\r\n                data-bs-toggle=\"collapse\"\r\n                data-bs-target=\"#collapse-846-11\"\r\n                aria-expanded=\"false\"\r\n                aria-controls=\"collapse-846-11\">\r\n                                        <span>\r\n                        <img decoding=\"async\" src=\"https:\/\/mudigital.com.br\/portugues\/wp-content\/uploads\/2025\/07\/fq.webp\" alt=\"fq\">\r\n                    <\/span>\r\n                    \r\n                                        <p>Eu n\u00e3o tenho para quem disparar. E agora?<\/p>\r\n                                    <\/button>\r\n            <\/h2>\r\n            <div id=\"collapse-846-11\"\r\n            class=\"accordion-collapse collapse \"\r\n            aria-labelledby=\"heading-846-11\"\r\n            data-bs-parent=\"#accordionExample_846\">\r\n                <div class=\"accordion-body \">\r\n                    <div class=\"bi-faq-text pera-content\">\r\n                        <p>Voc\u00ea s\u00f3 precisa nos dizer qual a localiza\u00e7\u00e3o e o p\u00fablico ideal para o seu produto e n\u00f3s te entregaremos um mailing atualizado e completamente segmentado para voc\u00ea ter sucesso na sua campanha.<\/p>\r\n                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n        <\/div>\r\n                <div class=\"accordion-item wow fadeInUp \"  data-wow-duration=\"1000ms\">\r\n            <h2 class=\"accordion-header\" id=\"heading-846-12\">\r\n                <button class=\"accordion-button collapsed\"\r\n                type=\"button\"\r\n                data-bs-toggle=\"collapse\"\r\n                data-bs-target=\"#collapse-846-12\"\r\n                aria-expanded=\"false\"\r\n                aria-controls=\"collapse-846-12\">\r\n                                        <span>\r\n                        <img decoding=\"async\" src=\"https:\/\/mudigital.com.br\/portugues\/wp-content\/uploads\/2025\/07\/fq.webp\" alt=\"fq\">\r\n                    <\/span>\r\n                    \r\n                                        <p>N\u00e3o quero que o n\u00famero \"x\" receba a campanha, o que fazer?<\/p>\r\n                                    <\/button>\r\n            <\/h2>\r\n            <div id=\"collapse-846-12\"\r\n            class=\"accordion-collapse collapse \"\r\n            aria-labelledby=\"heading-846-12\"\r\n            data-bs-parent=\"#accordionExample_846\">\r\n                <div class=\"accordion-body \">\r\n                    <div class=\"bi-faq-text pera-content\">\r\n                        <p>Voc\u00ea pode coloc\u00e1-lo em blacklist na plataforma, sem a necessidade de excluir lista ou subir uma atualizada.<\/p>\r\n                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n        <\/div>\r\n            <\/div>\r\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Ent\u00e3o por que nos escolher? Perguntas Frequentes H\u00e1 limite de contatos por lista ou disparo? N\u00e3o. Iremos disparar para todos os contatos da lista que voc\u00ea selecionou, independentemente se s\u00e3o dezenas, centenas ou milhares de n\u00fameros. Tomando como limite a quantidade de saldo que voc\u00ea possui em conta. H\u00e1 limite de cria\u00e7\u00e3o de campanhas por [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_seopress_robots_primary_cat":"","_seopress_titles_title":"","_seopress_titles_desc":"","_seopress_robots_index":"","inline_featured_image":false,"footnotes":""},"class_list":["post-31","page","type-page","status-publish","hentry"],"_hostinger_reach_plugin_has_subscription_block":false,"_hostinger_reach_plugin_is_elementor":false,"_links":{"self":[{"href":"https:\/\/mudigital.com.br\/portugues\/wp-json\/wp\/v2\/pages\/31","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mudigital.com.br\/portugues\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/mudigital.com.br\/portugues\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/mudigital.com.br\/portugues\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/mudigital.com.br\/portugues\/wp-json\/wp\/v2\/comments?post=31"}],"version-history":[{"count":11,"href":"https:\/\/mudigital.com.br\/portugues\/wp-json\/wp\/v2\/pages\/31\/revisions"}],"predecessor-version":[{"id":2883,"href":"https:\/\/mudigital.com.br\/portugues\/wp-json\/wp\/v2\/pages\/31\/revisions\/2883"}],"wp:attachment":[{"href":"https:\/\/mudigital.com.br\/portugues\/wp-json\/wp\/v2\/media?parent=31"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}