WhatsApp Marketing Smart Solutions for Reliable Communication
Por Que Seu Negócio Não Pode Ignorar o WhatsApp em 2025?
Our intention in this article is to give you a level of awareness about how you, in 2025, can put yourself in a very privileged position ahead of 95% of all people in the market, just by knowing what we are going to reveal to you at this moment. Continue reading very carefully, because what you are going to discover next can transform your game in the digital market.
WHATSAPP MARKETING
Importance of WhatsApp in Communication Campaigns.
- 1. Very High Market Penetration
- WhatsApp is widely used in over 180 countries, with billions of daily active users. In many markets, it is the most popular messaging app, surpassing other communication apps
- 2. Availability on Mobile Devices
- It is estimated that WhatsApp is installed on approximately 95% of mobile devices in countries like Brazil. This wide availability makes WhatsApp a crucial channel for reaching a large audience
- 3. High Open Rate
- Messages sent via WhatsApp have an impressive open rate that can reach 98%, which is significantly higher than email marketing rates, for example. This translates into much more effective and immediate communication with the customer.
WHATSAPP MARKETING
Success Statistics of Companies Using WhatsApp.
Increased Conversion Rate
Businesses using WhatsApp report up to a 30% increase in conversion rates.
Improved Customer Service
70% of businesses that use WhatsApp for support report higher customer satisfaction.
Increased Engagement
Personalized messages increase customer engagement by up to 50%.
Cost-Effectiveness
The cost of customer service via WhatsApp can be 60% lower than phone calls or emails.
Quick Answers
90% of messages are read within 3 minutes.
The New Strategy: Natural and Humanized Conversation
How to Create Natural Engagement on WhatsApp The idea here is to be able to deliver our content as if a real person were having a normal conversation with your lead.
Practical example:
FIRST, JUST SAY “HI”, “GOOD MORNING”, “HELLO, HOW ARE YOU?”
WHEN THE PERSON RESPONDS, THE INTERACTION STARTS TO GET SERIOUS…
1- Our first step is to carry out a mass mailing to the contact base with just this initial hello.
2- Our team of virtual assistants takes action, delivering content in a conversational way when the person interacts.
3- An agent monitors the flow of the conversation and manages the other virtual assistants.
4- Depending on the content to be delivered, the interaction can be adjusted to maintain a natural tone.
This way, we are able to deliver our content in a natural way, drastically reducing the risk of WhatsApp account bans.
The New Scenario of
WhatsApp in Marketing Digital
Nowadays, you no longer get the same results that you got five years ago when sending WhatsApp campaigns with images, long texts and links. With the advancement of resources and artificial intelligence, customers' level of cognitive perception has increased significantly, and what worked before no longer performs as well. What is really making the difference is the unique mechanism of trust. Any digital marketing operation, when approaching people with different levels of consciousness — whether cold, lukewarm or hot — needs to establish a connection between the problem and the solution, delivering something of real value that adds a positive transformation to the life of your future customer.
Automation for whatsapp
Advantages of relying on MuDigital
Custom platform
Immediate Fire
Scheduled Shot
Contact Import
Custom Fields
Imagens e Documentos
Shipping Report
Spending Report
Discover our plans
Starter Pack
5,000 / 10,000 messages-
Access to our platform
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Bulk message triggering
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Shipping report
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Expense report
Intermediate Package
20,000 / 30,000 messages-
Access to our platform
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Bulk message triggering
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Shipping report
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Expense report
Advanced Package
50,000+ messages-
Access to our platform
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Bulk message triggering
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Shipping report
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Expense report
Common questions
No. We will fire to all contacts in the list you selected, regardless of whether there are dozens, hundreds or thousands of numbers. Taking as a limit the amount of balance you have in your account.
You can create as many campaigns as you want! The only thing that can limit you is your credits, which is why it is important to analyze, before creating the campaign, your balance and the number of contacts you have in the list you chose.
Once the campaign is created by you in the system, we ask for a period of up to 24 hours to launch it completely and issue a final report. During this period we filter the list, remove inactive numbers, reverse the credits, set up the campaign and launch the campaign.
And if there are numbers in the list that are not ACTIVE, how will I know?
Read and unread messages, active and inactive numbers, debited and reversed credits, and much other information that depends on what you need and the filter you will do on the platform.
Yes, we provide the statement option so you can track each incoming and outgoing credit
(profile photo and name), we charge 1 credit per valid contact.
In campaigns that have text, personalization and media, we charge 2 credits per contact.
You can contact your account manager or call support via the platform’s chat. Just enter the campaign and wait for confirmation.
Yes! We send personalized messages to each of your customers, be it the name, link, time, coupon or other variable you prefer. You just need to upload the list with the variable indications for our system to read.
Yes, you can schedule campaigns for any date of the year and if you need to change and cancel them, you can also do this in just a few clicks.
You just need to tell us the ideal location and audience for your product and we will deliver you an updated and completely segmented mailing so you can be successful in your campaign.
You can blacklist it on the platform, without the need to delete the list or upload an updated one.