Hello! Thank you for your interest! Before using our services, please take the time to read our Terms of Use and Services and familiarize yourself with the rules governing our relationship with you. Below, we will clarify some points that we consider important. If you have any questions about any points discussed or not discussed in this document, please do not hesitate to contact us at the following email address: contato@mudigital.com.br
1. Definitions
MUDIGITAL Consultoria em tecnologia da informação LTDA, a limited liability company, registered with the CNPJ under no. 49.538.453/0001-65, headquartered in the city of São Paulo/SP, at Rua Conceição de Monte Alegre – no. 1418 – Brooklin – CEP:04558-040.
PLATFORM: Web system owned and offered by MUDIGITAL, for use and management of services through a username and password.
CUSTOMER: individual or legal entity registered on the PLATFORM, who accesses and/or uses the services offered by MUDIGITAL with their personal username and password.
FINAL RECIPIENT: individual or legal entity informed by the CUSTOMER as the final recipient of the services.
PARTIES: Customer and MUDIGITAL
2. Acceptance
Welcome to https://MUDIGITAL.com.br/. This website is controlled and operated by MUDIGITAL, a company located at Praça Ramos de Azevedo, 206, 8th floor, Suite 2230, República, CEP nº 01.037-010, in the city of São Paulo, state of São Paulo.
In this document (“Terms of Use”) you will find details about the rules regarding the use of the website and our applications. Please read the conditions described in this document carefully. Accessing, browsing, or using our website constitutes your acceptance of the terms and conditions set forth herein.
You can check the provisions of these Terms and the Privacy Policy at any time through the platform and through our link https://mudigital.com.br/termos-de-uso/
These Terms apply to all visitors, users, and others who access or use the Service.
Before using the MUDIGITAL platform, you should carefully read the entire content of this document and, if you agree, you may proceed with its use; eventually, for certain personal data processing activities related to the functionality and
availability of applications, products, and services, your free, informed, and unequivocal consent may be requested. If you have any questions regarding this document, please contact us, and if you do not agree with these Terms of Use, you must discontinue your access.
3. What We Do
MUDIGITAL is a private company that promotes technological solutions to connect CUSTOMERS with their end recipients through conversational systems, such as: Bot, Chat, SMS, and others available in the “Products” tab at https://MUDIGITAL.com.br/.
4. Object
Through this website, MUDIGITAL provides general information about the company, its activities, and its products. DESPITE EFFORTS TO MAINTAIN THE ACCURACY AND CURRENCY OF THE INFORMATION PROVIDED, MUDIGITAL CANNOT GUARANTEE OR ASSUME ANY RESPONSIBILITY FOR ITS RELIABILITY, ACCURACY, VALIDITY, CURRENCY, USEFULNESS, INTEGRITY, RELEVANCE, TIMELINESS, OR COMPLETENESS, AND IS NOT RESPONSIBLE FOR ANY LOSSES OR DAMAGES INCURRED BY VISITING THE SITE. YOU ARE RESPONSIBLE FOR VERIFYING THE RELIABILITY OF THE INFORMATION BEFORE MAKING ANY DECISION OR TAKING ANY ACTION.
5. Eligibility: Declaration of Majority
As a condition for accessing and using the exclusive features of this website and all related services, you declare that you are over 18 (eighteen) years of age and that you have read this document thoroughly and carefully, freely expressing your agreement with the terms stipulated herein.
6. Use of the Platform
MUDIGITAL platforms are available on the Internet, where you can access their content and view all types of services and products offered by the company. To this end, MUDIGITAL will always request certain permissions from you to ensure the optimal
functioning of the platforms during your session. In some cases, you will need to register.
Thus, by accepting these Terms, you acknowledge that you are solely responsible for providing correct personal information and data for registration, exempting MUDIGITAL from any and all liability related to any false and/or inaccurate information, as well as any damages and losses resulting from such information caused to you, third parties, or MUDIGITAL itself.
In this same sense, you acknowledge that, exceptionally, if MUDIGITAL finds any error or inconsistency in the information provided, access and use of the platforms may be impaired until the irregularity is corrected.
In this same sense, you acknowledge that, exceptionally, if MUDIGITAL finds any error or inconsistency in the information provided, access to and use of the platforms may be impaired until the irregularity is corrected by you, where possible.
Finally, by accepting these Terms, you declare that you are solely and exclusively responsible for the information provided when accessing the platform, and you are liable to third parties for any damages or losses arising from incorrect, incomplete, or untrue information entered.
7. Intellectual Property
Unless otherwise stated, MUDIGITAL owns the copyright to all information made available on the website, as well as all intellectual property rights and related rights. The use of the name, trademark, or logo belonging to MUDIGITAL is prohibited, except and only when prior, express, and written authorization has been granted.
You may download, print, or store information and materials available on this website for your personal use only, provided that you keep all copyright notices and other proprietary notices intact. You are not permitted to use the information, in whole or in part, for commercial gain.
8. Links to Third-Party Websites and Applications
The platform may contain links to third-party websites and applications. Please note that within these websites and applications, you will be subject to other Terms of Use and other Privacy Policies.
Our Terms are not valid on third-party websites and applications. The existence of links does not imply any endorsement or sponsorship by MUDIGITAL of these third parties, and MUDIGITAL has no responsibility in relation to them.
9. Limitation of Liability
For this website to function correctly, access and data traffic between your computer or mobile device and the servers that host this website is essential. Therefore, MUDIGITAL does not guarantee or assume responsibility for the full and uninterrupted availability of the services provided here, and therefore has no control over and is not responsible for any issues with access to this website.
UNDER NO CIRCUMSTANCES WILL MUDIGITAL BE HELD LIABLE OR LIABLE IN ANY WAY FOR ANY CLAIMS, DAMAGES, LOSSES, EXPENSES, COSTS, OR LIABILITIES OF ANY KIND ARISING OUT OF OR CONSEQUENTIALLY OR INDIRECTLY FROM THE USE OR INABILITY TO USE THIS WEBSITE.
This website may also contain links to other websites on the Internet. Since we have no control over third-party websites, you acknowledge and agree that MUDIGITAL is not responsible for any content or material on those websites. You further acknowledge and agree that MUDIGITAL will not be liable or responsible, directly or indirectly, for any damages or losses caused or suffered as a result of the use of or reliance on information or materials obtained from third-party websites.
10. Privacy
The use of some services offered on the website implies the need to provide personal data, which will be processed in accordance with our Privacy Policy https://mudigital.com.br/politica-de-privacidade/.
MUDIGITAL adopts all technical and administrative security measures for the protection of personal data, in accordance with applicable and current legislation regarding privacy and personal data protection. If you have any questions, you can direct them to our Privacy Committee via email at contato@mudigital.com.br.
11. Duration and Completion of Services
The content provided on this website has an indefinite duration. However, MUDIGITAL is entitled to unilaterally terminate, interrupt, or suspend the provision of the content or the website itself at any time and without prior notice, without prejudice to the provisions of this document.
12. Legislation and Jurisdiction
These Terms of Use shall be governed by and construed in accordance with Brazilian law, regardless of any conflict with the laws of other states or countries, and the Court of the District of São Paulo – SP, to the exclusion of any other, shall have exclusive jurisdiction to resolve any dispute arising from these Terms of Use. The user expressly consents to the jurisdiction of this court to the exclusion of any other, however privileged it may be.
13. Final Provisions
These Terms of Use may be updated without prior notice to the user, and the most up-to-date and effective version of the Terms of Use will always be maintained on this website. Therefore, we recommend that you consult this Privacy Policy periodically to check for any changes.
