Frequently Asked Questions

Frequently Asked Questions

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Frequently Asked Questions

No. We will send the message to all contacts on the list you selected, regardless of whether there are dozens, hundreds, or thousands of numbers. The limit will be the amount of balance you have in your account.

You can create as many campaigns as you want! The only thing that can limit you is your credits, so it's important to check your balance and the number of contacts on your chosen list before creating the campaign.

Once you create the campaign in the system, we ask for up to 24 hours to fully launch it and issue a final report. During this period, we filter the list, remove inactive numbers, refund credits, set up the campaign, and send it out.

Before launching the campaign, we filter the database and separate active users from inactive ones. When we send out the messages, we only charge for active users, meaning only those who have a presence on the apps.

Read and unread messages, active and inactive numbers, debited and refunded credits, and many other pieces of information that depend on your needs and the filters you apply on the platform.

Yes, we offer a statement option so you can track every incoming and outgoing credit transaction.

For campaigns that only have text and personalization (photo and profile name), we charge 1 credit per valid contact. For campaigns that have text, personalization, and media, we charge 2 credits per contact.

You can contact your account manager or use the platform's chat support. Simply specify the campaign and wait for confirmation.

Yes! We send personalized messages to each of your clients, whether it's their name, link, time, coupon, or any other variable you prefer. You just need to upload the list with the indicated variables for our system to read.

Yes, you can schedule campaigns for any date of the year, and if you need to change or cancel them, you can do so in just a few clicks.

You just need to tell us the ideal location and audience for your product, and we'll deliver an up-to-date and fully segmented mailing list to help you succeed in your campaign.

You can blacklist it on the platform without needing to delete the list or upload an updated one.

We specialize in Digital Marketing.

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We specialize in digital marketing, focusing on leveraging your business's social media presence to generate more sales.

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