Hello! Glad to hear of your interest! Before using our services, take the time to read our Terms of Use and Services and learn about the rules that govern our relationship with you. Below we will clarify some points that we consider important. If you have any questions regarding any points discussed or not discussed in this document, please do not hesitate to contact us via email: contato@mudigital.com.br

1. DEFINITIONS

MUDIGITAL Information technology consultancy LTDA, limited liability company, registered with the CNPJ under no. 49.538.453/0001-65 with headquarters in the city of São Paulo/SP, at Rua Conceição de Monte Alegre – no. 1418 – Brooklin – CEP:04558-040.

PLATFORM: Web system owned and offered by MUDIGITAL, for use and management of services using username and password.

CLIENT: individual or legal entity registered on the PLATFORM, who accesses and/or uses the services offered by MUDIGITAL with their personal username and password.

FINAL RECIPIENT: natural or legal person informed by the CLIENT as the final person in the service receipt chain.

PARTIES: Client and MUDIGITAL

2. ACCEPTANCE

Welcome to https://MUDIGITAL.com.br/. This website is controlled and operated by MUDIGITAL, a company located at Praça Ramos de Azevedo, 206, 8th floor, Conj. 2230, República, CEP nº 01.037-010, in the City of São Paulo, State of São Paulo,
In this document (“Terms of Use”) you will find details about the rules relating to the use of the website and our applications. Please carefully read the conditions described in this document. Accessing, browsing or using our website is your declaration of acceptance of the terms and conditions proposed here.
You can check the provisions of these Terms and the Privacy Policy at any time through the platform and through our link https://mudigital.com.br/ingles/termos-de-uso/

These Terms apply to all visitors, users and others who access or use the Service.
Before using the MUDIGITAL platform, you must carefully read the entire content of this document and, if you agree, you can continue using it; eventually, for certain personal data processing activities relating to the functionalities and
availability of applications, products and services, your free, informed and unequivocal consent may be requested. If you have any questions regarding this document, please contact us and, if you do not agree with these Terms of Use, you must discontinue your access.

3. WHAT WE DO?

MUDIGITAL is a private company that promotes technological solutions to connect CUSTOMERS with their final recipients through conversational systems, such as: Bot, Chat, SMS and others available in the “Products” tab at https://MUDIGITAL.com.br/.

4.OBJETO

MUDIGITAL, through this website, provides general information about the company, its actions and its products. DESPITE THE EFFORTS MADE TO MAINTAIN THE ACCURACY AND UPDATE OF THE INFORMATION PROVIDED, MUDIGITAL CANNOT GUARANTEE OR ASSUME ANY RESPONSIBILITY AS TO ITS RELIABILITY, ACCURACY, VALIDITY, TIMELINESS, USEFULNESS, COMPLETENESS, RELEVANCE, TIMELINESS OR COMPLETENESS, NOT BEING, SO MUCH, RESPONSIBLE FOR DAMAGES, LOSSES OR DAMAGES INCURRED BY VISITING THE SITE. YOU ARE RESPONSIBLE FOR VERIFYING THE RELIABILITY OF THE INFORMATION BEFORE MAKING ANY DECISION OR PERFORMING ANY ACT.

5. ELIGIBILITY: DECLARATION OF MAJORITY

As a condition for accessing and using the exclusive functionalities of this website and all services related to it, you declare that you are over 18 (eighteen) years old and that you have read the rules of this document completely and carefully, freely expressing your agreement with the terms stipulated here.

6. USE OF THE PLATFORM

MUDIGITAL platforms are available on the Internet, where you can access their content and see all types of services and products offered by the company. To this end, MUDIGITAL will always ask you for some permissions for the ideal
functioning of the platforms during your use session. In some cases, you will be required to register.

Therefore, by accepting these Terms, you acknowledge that you are solely responsible for providing correct information and personal data for registration, exempting MUDIGITAL from any and all liability relating to any false information and/or
inaccurate, as well as for any damages and losses resulting from such information caused to you, third parties or MUDIGITAL itself.

In this same sense, you acknowledge that, exceptionally, if MUDIGITAL finds any error or inconsistency in the information provided, access to and use of the platforms may be impaired, until the irregularity is corrected by you, where possible.

Finally, by accepting these Terms, you declare that you are solely and exclusively responsible for the information provided when accessing the platform, being responsible to third parties for damages resulting from incorrect, incomplete or untrue information entered.

7. INTELLECTUAL PROPERTY

MUDIGITAL, unless otherwise stated, is the copyright holder of all information available on the website, as well as all intellectual property rights and related rights. The use of the name, brand or logo belonging to MUDIGITAL is prohibited, except and only when there is prior, express and written authorization.

You may download, print, or store information and materials made available on this website for your private use, exclusively, and provided that you keep intact all copyright notices and other proprietary notices. You are not permitted to make use of the information, in whole or in part, for commercial gains.

8. LINKS TO THIRD PARTY SITES AND APPS

The platform may contain links to third-party websites and applications. Please note that, within these websites and applications, you will be subject to other Terms of Use and other Privacy Policies.

Our Terms are not valid on third-party websites and applications. The existence of links does not imply a relationship of endorsement or sponsorship by MUDIGITAL with these third parties, and MUDIGITAL has no responsibility in relation to them.

9.LIMITATION OF LIABILITY

For the correct functioning of this website, access and data traffic between terminals on your computer or mobile device and the servers that host this website are essential. Therefore, MUDIGITAL does not guarantee nor is it responsible for the full and uninterrupted availability of the services made available here, and therefore has no interference and is not responsible for any eventual access to this website.

UNDER NO CIRCUMSTANCES SHALL MUDIGITAL BE HELD RESPONSIBLE OR LIABLE IN ANY WAY FOR ANY CLAIMS, DAMAGES, LOSSES, EXPENSES, COSTS OR LIABILITIES OF ANY NATURE WHATSOEVER RESULTING FROM OR ARISING DIRECTLY OR INDIRECTLY FROM THE USE OR INABILITY TO USE THEREOF.
This website may also contain links to other sites on the Internet. As we have no control over third party websites, you acknowledge and agree that MUDIGITAL is not responsible for any content or materials on those websites. You further acknowledge and agree that MUDIGITAL will not be responsible or liable, directly or indirectly, for any
damage or loss caused or suffered, due to the use of or reliance on information or materials obtained from third party websites.

10.PRIVACY

The use of some services offered on the website implies the need to provide personal data, which will be processed in accordance with our Privacy Policy https://mudigital.com.br/ingles/politica-de-privacidade/.

MUDIGITAL adopts all technical and administrative security measures to protect personal data, in accordance with applicable and current legislation, regarding privacy and protection of personal data, if you have any questions, you can redirect them to our committee Privacy Policy via email contato@mudigital.com.br.

11. DURATION AND END OF SERVICES

The content available on this website has an indefinite duration. However, MUDIGITAL is entitled to unilaterally terminate, interrupt, or suspend, at any time and without the need for prior notice, the provision of content or the website itself, without prejudice to the provisions of this document.

12. LEGISLATION AND JURISDICTION

These Terms of Use will be governed and interpreted in accordance with Brazilian law, regardless of the conflicts of these laws with the laws of other states or countries, with the São Paulo District Court – SP being competent, to the exclusion of any other, to resolve any doubts arising from these Terms of Use. The user expressly consents to the jurisdiction of this court to the exclusion of any other, however privileged it may be..

13. FINAL DISPOSITIONS

These Terms of Use may be updated without prior notice to the user, and the most up-to-date and current version of the Terms of Use will always be maintained on this website. Therefore, we recommend that you consult this Privacy Policy periodically to check for any changes.